Be safe! Make sure everyone is safe, including your pets.
If you have evacuated, wait until authorities tell you it’s safe before returning home.
Most importantly COMMUNICATE that you are safe by using the sites below:
Stay tuned to the local news for important announcements, bulletins, and instructions concerning the storm area. You will be able to stay informed of medical aid and other assistance, like where you can get food, water, and shelter.
Protect Yourself. Always be careful when entering a damaged building. Do not touch downed power lines or objects in contact with downed lines.
♦ When returning home, turn off the main electrical circuit switch before heading back inside. Stand on a dry surface and do not touch the metal handle of the switch box. Use a piece of heavy rubber, plastic or a piece of dry wood to open the metal door and throw the switch.
♦ Do not use matches or turn on light switches until you know it is safe.
♦ Sniff for gas leaks. If you smell gas or suspect a leak, turn off the main gas valve, open windows and evacuate. Call the gas company immediately.
♦ Keep a watch for holes in the floor, loose boards, and broken glass.
♦ If your home has been flooded, check for snakes and other animals that may have entered the property.
♦ Keep Food and Water Safe by following these important steps.
Protect Your Property. If you need to make immediate repairs (ie. tarp on roof or boards on windows), take pictures before starting, and keep all receipts for your insurance company.
Prepare a List. Before you start the cleanup, prepare an inventory of all damaged or destroyed personal property (your home inventory list will help you greatly at this point).
Keep Receipts. If your home is uninhabitable due to storm damage and you must seek other lodgings, keep all your receipts. Most insurance policies reimburse for emergency lodging and food.
♦ If you lost power, check your refrigerator for food that may have been spoiled. Read your insurance policy to see if you have coverage for spoiled food. If you do, document your losses so you can get reimbursed.
Submit Claim. After you’ve examined everything and determined the extent of the damage, call Gulfstream at 866.485.3005 to start the claims process. Keep a written record of everyone you talk to about your insurance claim, including the date of the conversation and a summary of what was said.
♦ When you call customer service to make your claim, you can request a list of contractors for emergency help. If you utilize a contractor to help secure and protect your property, be sure to keep the receipts.
Get the Proper Help. After you file a claim you’ll need the right professional to assist you; one you can trust to do only the highest quality work. We have worked with many skilled professionals across the Gulf Coast*. Please visit www.gspcic.com/aob for a list of helpful hints when hiring a contractor.
Read the Fine Print. When getting quotes and discussing contracts read everything, including the fine print, of anything you are asked to sign. Some contractors may request you sign an Assignment of Benefits (AOB), which is basically transferring your claim interest over to them.
Please click here for more info on AOB.